Incidents
The coasters at this point had been operating for more than a decade, and about 50 million riders enjoyed the attraction since its opening back in 1999. Up until then, the only publicly reported incidents involving the attraction were minor injuries that may occur on a roller coaster—such as shortness of breath or back pain. In fact, a Universal Orlando spokesperson assured the park was “obsessive about safety,” and “Dragon Challenge is a safe attraction.”
“We are obsessive about safety. Dragon Challenge is a safe attraction.”
Tom Schroder, Universal Orlando spokesperson, The Orlando Sentinel, 2011
However, two significant loose-article-related incidents occurred within a two-week span on Dragon Challenge’s near-miss elements in the summer of 2011. As a note, a Universal Orlando spokesperson at the time declined to clarify or speculate the cause of the incidents.
One incident resulted a rider losing their right eye due to loose articles, according to the guest’s lawyer; the park initially reported the injury as “eye discomfort” in a report to the state. In an unrelated incident soon after, another rider was struck on the foot, arm, and face by loose articles.
The attraction had no publicly reported incidents related to loose articles in its first 10-plus years of operation; although, the guest’s lawyer claimed to have learned about prior non-public incidents involving loose articles on the attraction.
Universal Orlando reacted quickly by performing safety inspections on Dragon Challenge. A thorough review by park officials determined “the ride itself did not play a role in these incidents.” Thus, the ride continued operations, temporarily suspending its dueling feature as of August 2011; the two tracks would operate independently with staggered dispatches so the trains would not interact during near-miss elements.
“The safety of our guests is out highest priority, and we are taking this very seriously.”
Tom Schroder, Universal Orlando spokesperson, The Orlando Sentinel, 2011
The Duel Ends
This temporary adjustment was made permanent as Universal Orlando inevitably canceled the dueling operations of Dragon Challenge. The two coasters were still functional and open alongside each other, but no longer in sync. The trains went up their shared lift hill at separate intervals and went through the layout at alternating times, more like a distant “chase” than a near-miss “duel.”
The dueling highlights, which once pushed the boundaries of roller coaster engineering, performed for only about a decade. Leaving its claim to fame in the past, the roller coaster was becoming a shell of its former self. Dragon Challenge—or Dueling Dragons—without dueling would be like Jurassic Park without dinosaurs.
By the mid-2010s, Dragon Challenge introduced a strict no-loose-articles, mandatory locker policy as riders were required to pass through metal detectors, located in the extended queue; this precautionary procedure was added to Universal Orlando’s other major coasters as well. Even with the strict policies, Dragon Challenge never dueled again.
Rumblings of Big Changes
Dragon Challenge remained open for some time with moderate popularly, which had been waning since the park’s early years and operational updates. The coasters, being part of The Wizarding World, had a high thrill level that was not highly accessible nor overly appealing for many families and groups visiting for Potter.
As two high-capacity roller coasters with declining ridership numbers, Dragon Challenge generally had exceedingly low wait times. The coasters were solid on their own, but not as captivating without the novelty of dueling, which once elevated the ride experience. Now, the attraction had two coaster tracks that just so happened to be next to each other but no longer interacted; something was clearly missing from the ride as riders zoomed by an empty coaster track. Dragon Challenge lost its innovative qualities that separated it from similar thrill coasters at regional amusement parks.
Also, the attraction clearly wasn’t originally designed for Potter. Universal replicated its Hogsmeade area and attractions across its parks worldwide—with one notable exception: Dragon Challenge was never duplicated in another Wizarding World.
As for the quality, the queue of Dragon Challenge didn’t quite match the magic of the neighboring Hogwarts Castle nor the level of detail from the former Dueling Dragons. Outside, the steel coaster tracks took away from the movie-quality environment of Hogsmeade.
Across the park, The Incredible Hulk Coaster closed in 2015 to be completely re-tracked after 16 years of operation. Considering The Hulk Coaster and Dueling Dragons debuted together in 1999, the tracks on Dragon Challenge were presumably nearing the end of their service lives.
The coasters were becoming less popular and aging. Actually, One Direction at the height of their popularity rode Dragon Challenge—surely that would revive the coasters’ reputation. Well, fate was approaching for Dragon Challenge.
For decades, riders chose either the red track or the blue track, but this time, park management were the ones who had to make a choice.
Universal Orlando was likely faced with a decision behind closed doors to either re-track Dragon Challenge, which would be a massive investment for a ride past its prime, or to replace it with an all-new Wizarding World attraction.
Dragon Challenge took up a large footprint in Universal Orlando’s most valuable area; from a business perspective, that prime real estate would be better used for a premium attraction. The coasters were no longer in the park’s long-term plans.
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